199
New Tickets

From Average Yesterday

207
Open Tickets

From Average Yesterday

30
On Hold

From Average Yesterday

150
Unassigned

From Average Yesterday

Tickets Status

New Tickets +2.48%
12,50846
Solved Tickets +2.50%
14,60846

Customer Satisfaction

Avg. Speed Of Answer

01m : 20s

Resolved Time Max Complaint

03m : 00s

Support Status

12,50846 Tickets

Status % Change
Resolved Tickets +2.48%
Open Tickets +2.48%
Unresolved Tickets +2.48%
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Activity

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All Projects

User Ratings Total Calls Calls Answered Avg.Speed of answer Adherence % Action
user-4

Lucile Young

@lyoung4a
4.5 185 172 2:10s 91%
user-5

Jordan Stevenson

@stevenson
5.0 290 270 1:55s 96%
user-6

Francis Frank

@ffrank7e
4.4 228 215 3:05s 84%
user-7

Phoebe Patterson

@ppatterson2g
3.5 106 97 2:50s 78%
user-8

Nicholas Smith

@ppatterson2g
4.8 192 150 1:60s 86%
Showing 1 To 5 Of 20 Entries